Problem

While hiring a single employee to maintain the IT infrastructure of your growing company may seem like a wise idea at first thought, it has several major pitfalls. First, for any non-tech company, just the process of locating and hiring the right IT professional can be extremely frustrating. Second, retaining IT professionals is difficult because of a tendency to "jump ship" when a better opportunity comes along. The downside to this is they take an intimate knowledge of your IT knowledge with them, leave you stranded high and dry, and potentially pose a security risk. In other words, with an employee you have no safety net whatsoever.

Our Solution

Alternatively let's examine how outsourcing to maspro works. Firstly, we have many experienced IT professionals working for us-each with different backgrounds, disciplines and expertices. When a problem arises, your primary technician (the one who is normally on-site) has access to our entire group of IT professionals for the purpose of acquiring answers and resolving problems quickly. In essence, you're getting a multi-person, multi-discipline staff for the price of a single person. Take into account that there are no worries about knowledge retention. Maspro uses an exacting and methodical system to keep track of all vital information related to your IT systems, so that no matter what happens with our staff we always have the information needed to solve your IT problems quickly and efficiently. In our industry this is known as knowledge transfer.

How it Works

Maspro provides no-charge initial on-site systems evaluation. Based on the evaluation, we provide a report suggesting the most appropriate outsourcing arrangement(s) for your organization. Options include a daily on-site technician to manage your IT infrastructure (desktop support and systems/network administration), after-hours service, even consulting packages. Your organization selects the outsourcing option that best fits its needs and available budget. Your company then benefits by having a reliable IT department and predictable IT operating expenses. All this provides your organization with a level of consistency and reliability for its IT infrastructure that cannot be had any other way.